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Privacy Policy

Raffle Network is a wholly owned business unit of Community Connections Group, LLC. Raffle Network is located at the following address:

Community Connections Group, LLC
100 Cambridge Street, 14th Floor
Boston, MA 02114

License for Access and Use of Website

Raffle Network grants you a non-exclusive, limited, non-transferable, non-sublicensable license to view and use of this website for your personal usage only, but not to modify images, language, or other elements, except without prior written consent. This license does not include any commercial use; any use of any products, descriptions, downloading or copying of information.

This website may not be reproduced, copied, sold, visited, or otherwise utilized for any commercial purpose without our prior express written consent.

What Information We Collect

Raffle Network users are asked to provide a minimal set of personal information to set up an account, and to gather the specifics of your organization(s) and raffle(s). In order to deliver such services, we need to securely and confidentially process and store your personal information. We collect some personally identifiable information such as your name, address, phone number, email etc. which you enter when setting up your organization and raffles.

We also collect some information automatically such as cookies. Cookies are used to significantly enhance your experience as a user and customer of Raffle Network. Cookies make it possible to keep track of your purchases, deliver content specific to your interests, save your password, and track other information. This means you do not have to enter information multiple times. You may disable cookies on your web browser if you choose, although you will have limited functionality on Raffle Network and this may affect your enjoyment of the website. Like most websites, we also collect IP addresses to help us understand who is using our website and how it is being used. This allows us to improve the sites functionality and better service you as a customer.

E-mail Policy

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company except as otherwise set forth herein (i.e., with our payment processor Stripe) at any time unless compelled to do so by law.

We will use your e-mail address solely to provide timely information about Raffle Network.

Raffle Network will maintain the information you send via e-mail in accordance with applicable federal law.

Children’s Online Privacy Policy

While we are a youth-directed website for Fundraising Organizations and Members, children under the age of 13 may NOT register as Members of our Services. Instead, parents of children under the age of 13 may register as Members for fundraising campaigns. When a parent registers as a Member for a child under the age of 13, we do not collect any personal information regarding their child and we do not knowingly collect or maintain any personal information from children under the age of 13. If we learn that we have collected or received personal information from a child under the age of 13 without verification of parental consent, we will delete that information. If you believe that we might have any information from or about a child under the age of 13, please contact us at info@rafflenetwork.com.

How Information is Used

We may need to securely transfer your information to a very limited set of relevant partners. By submitting your personal information, you consent to such processing and transfers in connection with such orders. In terms of third parties to whom we may supply personal information, these are:

Fulfillment Agents: which provide critical services to execute your order.

Transaction Processors: merchant bank and credit card payment processor.

Raffle Organizers: if you are purchasing tickets for their listed raffle.

Raffle Organizer Partners: if your raffle organizer is partnering with another business in conjunction with its raffle.

With this communication, we will always notify you as to the types of information we are collecting about you as well as the uses we intend to make of that information. We may use the information we collect about you to notify you from time to time about new articles and information to help you and your organization promote or organize events more effectively. You may opt out of these types of communications at any time, by selecting the opt-out checkbox in your account profile.

In addition, we may transfer your personal information to purchasers or subsidiaries (and potential purchasers or subsidiaries) if Community Connections Group acquires, or is acquired by or merged with, another company. This will enable you, for example, to continue your relationship with Raffle Network despite a change of ownership.

This policy only applies to the use that we make of data provided to us via the Internet and email. Other uses may be made of data provided to Community Connections Group in correspondence, by telephone or by other means not detailed in this Policy. These terms apply in addition to Terms and Conditions of Use for the Website.

Purchasing Raffle Tickets

Be aware when you purchase a raffle ticket on our site, we will share your personally identifiable information with the raffle manager. This is important for several reasons. First, raffle dates, times, locations, and other information may change. In these cases, the raffle manager will need to communicate with you and other ticket buyers. Second, unfortunately, at times, raffles are canceled requiring a refund to you and other ticketholders. Given these reasons, it is critical the raffle manager has your information; thus, there will be no opportunity to opt-out. Raffle managers may use your information in accordance with their own privacy policies. Please understand their privacy terms before purchasing tickets as they may contact you using your personal information or share your information with others. You are responsible to contact these parties prior to purchase to instruct them on your personal privacy wishes.

Links and Third Party Advertising

Any links on the website may take you to third party sites over which we have no control and therefore we accept no responsibility or liability. Similarly, third parties who may use their own cookies and have their own privacy policies may post advertisements appearing on this website. When linking to another website you should read the privacy policy stated on that website.

Data Security

We follow reasonable and appropriate industry standards to protect your Personal Information and data. We use Secure Socket Layer (SSL) encryption to protect visitor data, which ensures all data passed between the web server and browsers remains private and integral.

While we have adopted the industry standards to protect your data, the safety and security of your information also depends on you. Where you have a password for access to the Services or Facebook login, you are responsible for keeping this password confidential. Unfortunately, no data transmission over the Internet is completely secure. Therefore, while we strive to protect your Personal Information by following generally accepted industry standards, we cannot ensure or warrant the absolute security of any information you transmit to us or archive at this site.

Ownership of Intellectual Property

Raffle Network owns the copyright and any other rights to all content on this website. No copying or distribution of material on this website for any commercial or business use is permitted under any circumstances. Subject to this paragraph, all rights in material on this website are reserved to Raffle Network.

Indemnification

You agree to indemnify Raffle Network from any and all claims and liabilities (including legal fees) which arise from use of the services provided. It is the responsibility of any party utilizing the raffle services to first confirm that all state laws are met before proceeding with any such services. By using the services, you agree to be responsible for any and all legal compliance required for any associated raffles.

You agree to indemnify and hold Raffle Network harmless from and against any claim, demand, damages, liability or expenses, including reasonable attorney fees, resulting from or arising out of your access to or use of the website; violation of any rule or regulation; or violation of any rights.

Warranty

THE WEBSITE, DOCUMENTATION, AND THE SERVICES ARE PROVIDED “AS IS”, AND RAFFLE NETWORK HEREBY EXPRESSLY EXCLUDES ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT, WITH RESPECT TO THE USE OR PERFORMANCE OF THE SOFTWARE AND SERVICES, AND NO PARTY OTHER THAN RAFFLE NETWORK HAS BEEN AUTHORIZED TO MAKE ANY REPRESENTATION OR WARRANTY OF ANY KIND.

Limitation of Liability

IN NO EVENT SHALL RAFFLE NETWORK BE LIABLE FOR ANY INDIRECT, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR LOST DATA, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR ANY INDIRECT DAMAGES EVEN IF RAFFLE NETWORK HAS BEEN INFORMED OF THE POSSIBILITY THEREOF IN CONNECTION WITH THE WEBSITE OR THE USE OF ANY SERVICES HEREUNDER.

RAFFLE NETWORKS TOTAL LIABILITY FOR ANY DIRECT DAMAGES ARISING OUT OF OR RELATED TO THE USE OF THE WEBSITE AND THE SERVICES SHALL NOT IN ANY WAY, IN ANY EVENT, EXCEED THE FEES PAID BY ANY SUCH PARTY.

Social Media Integration

You may sign up for the Services by providing us with certain login information or through the Facebook login feature. When you use the Facebook login feature, we may access the information you have added on Facebook, in accordance with Facebook’s Platform Policies, in order to provide a social and personalized experience on our Services. Please remember that the manner in which Facebook uses, stores and discloses your information is governed by its own policies and Raffle Network shall have no liability or responsibility for the privacy practices or other actions of Facebook or any other social network that may be enabled within our Services.

Policy Applicable to Google User Data

This section describes the manner in which the Raffle Network application accesses, uses, stores and/or share Google user data.

  • You can opt to import your Google contacts in the event you have any.  You can choose which contacts to import into your private contact list. You do not have to import all of your contacts. You are not required to import Google contacts and access to your contact information on Google can only be initiated and authorized by you.
  • Any imported Google contacts are stored under your account’s contact list and are only accessible to you as the user who imported those contacts. Contacts that you have imported via the Google import will be tagged as Google for your future reference.
  • All contact list information, including imported contacts, is not shared across users on the Raffle Network platform, or with any third parties.
  • You can use your imported Google to send invitations via email to the contacts you add private lists. Only you, as the owner of this list, can create an invite and/or reminder for any contact, including Google imported contacts, in a user’s private contact list.
  • Your private contact list data is not used or shared by Raffle Network for any purpose.
  • If your contact chooses to opt-out of Raffle Network communications, this choice will be updated against this contact in private contact list and no further email communications will be sent related to raffle invites, raffle reminders and/or raffle purchases.

Feedback, Comments & Suggestions

If you have any questions about Our Privacy Policy or any questions regarding the secure protection of your personal information, please do not hesitate to contact us:

Email: Support@RaffleNetwork.com

Toll Free: (877) 9RAFFLE

If you do not agree with this Privacy Policy, you should not submit your personal information on this website.